Share this post

user icon

Live

People Reading

This story now

Samsung Gets Sued For Not Giving Updates To Its Smartphones

The Dutch Consumers' Association has sued Samsung, one of the world's largest smartphone makers, for not issuing timely software updates to its android devices. Although this wasn't a blow, since many manufacturers haven't seen it feasible to provide updates for the older smartphones. 

The Dutch Consumentenbond, the consumer protection watchdog in The Netherlands, has filed a lawsuit against Samsung, it being the major player in the local area there.

Samsung Gets Sued For Not Giving Updates To Its Smartphones

Samsung Gets Sued For Not Giving Updates To Its Smartphones

754 396
  in Technology

Stagefright security bug

Stagefright security bug

The Stagefright security bug that had hit over 1 billion devices worldwide last year, had compelled Samsung to go for a security update that "fast tracks the security patches over the air when security vulnerabilities are uncovered".

Blames Korean OEM Samsung

Blames Korean OEM Samsung

The watchdog has also blamed the Korean OEM Samsung, which has failed, in its view, to carry out the security patches in a transparent procedure.

Samsung's vulnerable handsets

Samsung's vulnerable handsets

On the basis of DCA's own research, as much as 82 percent of Samsung phones in the Dutch market have not received updates on the operating system since two years.

DCA had brought it to Samsung's notice

DCA had brought it to Samsung's notice

DCA said that it had previously brought the matter to the notice of Samsung, but the matter failed to reach a solution, and so it had to be taken to the court.

Stagefright fixes were missing too

Stagefright fixes were missing too

The midrange and entry level android devices of Samsung hadn't received the Stagefright update, too. Although, the other phones had got that timely. This is a problem.

No Android 6.0

No Android 6.0

The latest version of Android, Marshmallow, hasn't found its space in the Samsung market yet, after it was released three months back.

What DCA demands from Samsung

What DCA demands from Samsung

"[We are] demanding that Samsung provides its customers with clear and unambiguous information about this. Also, [we are] demanding that Samsung actually provides its smartphones with updates."

Samsung in its reply

Samsung in its reply

"We have made a number of commitments in recent months to better inform consumers about the status of security issues, and the measures we are taking to address those issues. Data security is a top priority and we work hard every day to ensure that the devices we sell and the information contained on those devices are is safeguarded", read its statement.

Loved this? Spread it out then

comments Comment ()

Post as @guest useror
clear

clear
arrow_back

redo Pooja query_builder {{childComment.timeAgo}}

clear

clear
arrow_back

Be the first to comment on this story.

Report

close

Select you are Reporting

expand_more
  • +2351 Active user
Post as @guest useror

NSFW Content Ahead

To access this content, confirm your age by signing up.