The other day I was traveling from Delhi to Kolkata by Air India direct flight, the official airline for all the VIPs of the country. The flight was scheduled to depart at 12:10 pm but I, with my family, kept waiting for 2 hours and 40 minutes. I had no problem, but my aged parents were completely exhausted when the aircraft finally took off. When we reached Kolkata, they required medical attention!
In the meanwhile, we kept asking the staff about the take-off, but their response was mixed – they said there was a technical problem while some said that few passengers were yet to board. Though there was no clear reply from the staff, passengers could figure out themselves that the airline was waiting for a VIP. Frequent Air India travelers generally know that, but this day the wait was too long, the passengers lost their cool and started arguing with the staff.
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